We are pleased to welcome Thomas Avemaria as a new customer consultant. Apart from experiences in sales and customer support, he also has lots of expertise in HR and recruiting.

As a personal contact person for our customers, he will answer all questions on the heroes e-recruiting application management system and provide our new customers with competent support for product launch. The background to the staff increase is the continuously growing number of heroes e-recruiting customers.

“As we are seeing a higher demand for direct customer contact, we want to reinforce our team” says Markus Mäteling (Head of Customer Support), “Individual consulting and optimal adjustment to meet the customer’s needs are challenges we take seriously with a proactive approach.”

With heroes e-recruiting, an application can be directly forwarded to the responsible decision-maker(s), who will receive an email notification and who can give feedback on the suitability of the applicant. The feedback can be chosen from templates or it can be written individually. The task list contains an overview of all forwardings to see at any time where the application currently is and what the status is.

Considerable support is also ensured in the communication with the applicant, not matter if it is per email or printed letter. For every correspondence, any number of templates can be stored, adjusted, and automatically sent with the system. To process larger numbers of applications  (e.g. in the field of apprenticeships), you may also use the mass correspondence function. Every correspondence will be stored in the history and can be viewed at any time.

Joining online, email (via email parser) and post applications (via network scanner) in one central system replaces the time-consuming, manual processing of different application receipts. The received applications are automatically displayed in the task list. The CV parsing function helps you to process resumes as regards content. Information from the CV is automatically transferred to the corresponding fields of the application portfolio .

Quick and easy coordination with internal contact persons and departments can be ensured by automatic email reminders which refer to pending tasks which have not been completed yet. Standard correspondences and mass mailings can also be automatically generated and sent by the heroes system.

heroes e-recruiting gives you an easy and quick overview of all applications received. The traffic light function and reminder function in the task list ensure that the applications remain in the focus of all people involved. The overview of forwardings helps the HR manager to see at any time where the applications currently are.

heroes e-recruiting builds a continuously growing pool of talents for you to dip into via various search options. For every applicant, a central  applicant profile is established containing an overview of all information and documents, an ABC categorisation, an application history and much more.

With heroes e-recruiting, you can publish your job postings with just a few clicks. In the control centre for your application management, you select the desired medium  and determine all details for the publication. Additionally, you have the possibility to follow all publication costs in an overview and in evaluations, if need be.

The basis of every job posting is the publication on your website and on other corporate sites such as on the Intranet or your training portal. Publications in online job boards and social media channels like Facebook and Twitter and in the classic print media increase the reach of your posting and directly address the target group that suits your posting.

The application management system heroes e-recruiting is integrated in your website and adjusted to the corporate design of your company to ensure a consistent and convincing brand appearance towards your applicants – in accordance with personnel marketing. Using a German insurance company as an example, you can see a possible interface design, website integration, and job posting design.

The job market can be individually designed and integrated in every website. Your job postings appear without delay, without programming, or other manual processing. The applicants can directly apply online on the website. In addition to the integration on your website and the online application in your CI, you have the possibility to create job postings in your layout and use them for distribution in online job boards, as postings or print ads in PDF or XML format.

Apart from the experiences heroes e-recruiting can offer in the field of application management solutions based on numerous projects of large and medium-sized customers, the Bochum public utility company was mainly convinced by the usability of the system.

After a quick and uncomplicated introduction, the numerous functions of the software which are based on the recruiting workflow provide an immediate added value to the personnel management of the public utility company, e.g. being a reliable and flexible plattform for posting jobs on the company website. The benefits for the applicants are also obvious. Using a short application form, the applicants can quickly and easily apply for posted jobs.

All incoming applications are automatically recorded and presented in a clear manner by the heroes e-recruiting application management system. The HR managers are reliably and flexibly supported by the functions of the software starting from forwarding applications to internal contact persons, sending approvals and rejections, scheduling or interviews and all further steps.

About Stadtwerke Bochum

Stadtwerke Bochum Holding GmbH is a modern service provider situated in the heart of the Ruhr district. The company combines all cross-divisional functions (commercial, technical, and legal) within the Stadtwerke Bochum group. Apart from Stadtwerke Bochum Holding GmbH, the group also comprises Stadtwerke Bochum GmbH, responsible for all sales issues, and Stadtwerke Bochum Netz GmbH, responsible for all network-related functions.

www.stadtwerke-bochum.de/karriere

Service orientation for HR managers and applicants in the entire application process

To ensure even more service and closer relationships to customers, the MEGA group is expanding in Germany. The fast expansion with new locations leads to an increased staff requirement. Following the principle of the MEGA group “acting for the craft industry”, the top priority is to ensure a high quality of goods and services within and for the craft industry. Therefore, quality and service at a reasonable price/performance ratio was also crucial for the selection of an appropriate recruiting system for the entire MEGA group. The decision was made for the heroes e-recruiting application management software.

Since the system launch in March 2012, the HR department of the MEGA group has been able to dedicate itself to its actual task: finding employees who understand the cooperative idea as a community of values and who act for the shared benefit of all craft members. For this purpose, they are supported by an efficient and communication-oriented application management with numerous automated process steps, e.g.:

• Easy job postings: Heroes e-recruiting now allows to consistently and quickly post new jobs. By integrating a job board on the website in the corporate design of the MEGA group, the job postings are clearly structured by location and business division
• Standardised collection and a clear overview: All newly received applications are displayed in the task list. Email applications are imported by the email parser into the system and postal applications can be scanned. A well-structured list of all applications for a selected job posting allows easier comparability and can be viewed by all parties involved from all business divisions at any time.
• Automatic correspondences: Confirmations of receipt and individual email templates for approvals or rejections ensure prompt and applicant-oriented communication.
• Establishment of a talent pool: A collection of interesting applicants can be quickly searched via search options like matching, tagging, and ABC categories.

About the MEGA Group

The MEGA group is a cooperative system provider for refurbishment, renovation, and modernization. Founded in 1901 at Hamburg by a few craftsmen, the MEGA group looks back on 111 years of cooperative tradition. Today, the company belongs to more than 5,200 independent master painters, plasterers, and floor layers and is the largest independent trading company in this industry with more than 100 locations. About 1,500 employees promote the craft trade every days and support 43,000 customers. The product range for trade partners comprises paints and renders, floor and wall coverings, thermal insulation systems, dry construction material, building material, machines and tools as well as banking and insurance services of its own bank for SME loans MKB Mittelstandskreditbank AG. The sales volume of the MEGA group including all equity participations amounts to 350 million euros.

Due to the shortage of skilled professionals and demographic change, it is still especially difficult to cover the number of required personnel in the next years. Companies expect that more than one third of all vacancies can only be filled with great effort or not at all. For recruiters, this means to quickly and optimally respond to incoming applications in an increasingly tightening market of applicants in order to attract the best candidates. Here, a software-supported application management system like heroes e-recruiting does not only help to search for and select applicants but also to coordinate internal decision processes. Thus, the entire recruiting workflow can be improved and accelerated.

Furthermore, the large companies that were interviewed stated that most jobs were published via online channels. In 2012, nine out of ten vacancies were posted on the company website and the highest percentage (69.1 %) of all vacancies was posted in Internet job boards since the beginning of the survey in 2003. Most actual recruitments were achieved via the Internet job board, followed by the number of recruitments achieved via the company website. Online applications and job postings in all online channels are an essential advantage when using application management software. A job market can be integrated in the company website, allowing the look and feel of the company for the online application form. The online application forms can be freely selected depending on the requirement. Here, for example reduced forms can be established for brief applications to simplify the application process for the applicant.

What still can be recorded is the increasing digitalisation of incoming applications, the establishment of the employer branding tool “social media – Facebook and Xing, the growing importance of active sourcing in the form of individual talent pool, and the increasing emphasis on mobile recruiting. The heroes e-recruiting application management software can make an important contribution to employer branding in social networks, ensuring a consistent brand appearance towards applicants and meeting the talents where they are. By automatically collecting all email, mail, or online applications in one system, a continuously growing pool of talents is created, which can be searched by numerous criteria.

We are glad to inform you personally about additional advantages of efficient application management software in the harsh competition for qualified personnel. Contact us.

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